Set upward a recovery phone number or electronic mail accost

To make sure you can get dorsum into your Google Business relationship if y'all ever tin can't sign in, add recovery information.

How recovery info helps you

A recovery phone number or electronic mail address helps you lot reset your password if:

  • You forget your password
  • Someone else is using your account
  • Yous're locked out of your account for another reason

Tip: If you lot modify your recovery phone or electronic mail, Google may nevertheless offering to transport verification codes to your previous recovery phone number or email accost for seven days. If someone starts to utilise your account without your permission, this allows you to quickly secure your settings.

Add or change a recovery phone number

  1. On your Android telephone or tablet, open your device's Settings appand then Google and then Manage your Google Account.

  2. At the top, tap Security.

  3. Under "Ways nosotros can verify it's yous," tap Recovery telephone. You lot might need to sign in.

  4. From here, you tin can:
  5. Follow the steps on the screen.

Tip: If you delete your recovery phone number, information technology may notwithstanding be used for other Google services. To manage your phone numbers, go to your account.

Which number to use

Use a mobile phone that:

  • Gets text messages
  • Belongs but to yous
  • Y'all use regularly and keep with you lot

Add or change a recovery electronic mail address

  1. On your Android phone or tablet, open your device's Settings appand then Google and then Manage your Google Business relationship.

  2. At the tiptop, tap Security.

  3. Under "Means we can verify information technology's you," tap Recovery email. Y'all might need to sign in.

  4. From here, you can:
    • Add together a recovery email.
    • Alter or delete your recovery email.
  5. Follow the steps on the screen.

Which e-mail to use

Choose an email address that:

  • You apply regularly
  • Is different from the one you use to sign in to your Google Business relationship

How recovery info is used

Recovery info helps y'all get back into your account and helps keep your business relationship secure.

Recovery telephone number

Hither are some ways your recovery phone number can be used:

  • To send you lot a lawmaking to go into your account if you're always locked out
  • To block someone from using your account without your permission
  • To brand information technology easier for you to evidence that an account is yours
  • To tell you if in that location'southward suspicious activeness on your account

If your recovery phone number is the same as another phone number you've added to your account, it might exist used for other purposes. Learn more about how telephone numbers are used.

Recovery email address

Here are some ways your recovery email accost can be used:

  • To confirm your username after you create an email address
  • To assist you get into your account if you forget your countersign or can't sign in for some other reason
  • To let you know if you're about to run out of storage infinite
  • To tell you if there'south suspicious activity on your account

Fix bug

Can't sign in

Go to the account recovery folio, and answer the questions as best you can. These tips can help.

Apply the account recovery folio if:

  • You lot forgot your password.
  • Someone inverse your password.
  • Someone deleted your account.
  • Y'all can't sign in for another reason.

Tip: To brand sure you lot're trying to sign in to the right business relationship, endeavour recovering your username.

Can't change recovery info

If there'south something dissimilar most how you're signing in, you might non have the option to change your recovery info. Yous can try again:

  • From a device you normally utilize to sign in.
  • From a location where you commonly sign in.
  • The following calendar week from the device that yous're currently using.

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